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Oct 6 ’23 Downtime Update

On October 6, 2023, ActorAgeCheck underwent scheduled maintenance for backend configuration changes and updates, including a migration to a new server configuration. While we anticipated minimal downtime, unexpected issues arose during the process.

What Happened:

  1. VLAN Configuration Error: An error in VLAN configuration led to the loss of IPv6 connectivity to the backend, which is our primary and preferred protocol. This issue required third-party assistance to resolve, delaying work on the second issue.
  2. Backend Incompatibility: We encountered an incompatibility between the ActorAgeCheck Backend Server and the new configuration, leading to several issues, including SSL handshake errors, invalid routing, and other configuration problems.

Resolution: We addressed these issues as quickly as possible:

  • Initial Recovery: We brought the main website back online with a warning that some pages might not function correctly and that images would not be served.
  • Ongoing Fixes: We resolved the problems with invalid characters and missing actor/movie/TV show pages shortly after. The image server was also restored later that morning.

We are pleased to report that the website is now fully functional. We apologize for the longer-than-expected outage and appreciate your patience during this maintenance period.

On the positive side: The website should now offer improved performance, and we have successfully rolled out the changes from Frontend 2.0.15 to all visitors. This update positions the website for future enhancements and improvements.

Thank you for your understanding and continued support!


Posted

October 7, 2023

in

Site updates

by

ActorAgeCheck Team

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ActorAgeCheck – Blog

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