Quick Update: We’ve resolved an issue with the contact form that may have prevented successful submissions in some cases.

Some browsers required the “Content URL” field to be populated with a fully qualified URL, even if no correction was being submitted. This issue was compounded by a recent change in the “Content URL” field, which now references a page identifier rather than a full URL. This discrepancy caused some browsers to block the form submission.

While the browser behavior was correct, the recent change made the “Content URL” field non-compliant with its requirements. This issue has now been resolved.

What You Should Do

If you recently submitted a request but didn’t receive a ticket number (#xxxxxxx) from the confirmation page:Please resubmit your request. If you haven’t received a response, feel free to resubmit—duplicate requests are fine, especially when dealing with technical issues. We were not ignoring you!

If you received a ticket number from the confirmation page: Your request was successfully submitted. Please be patient while we process it.

Thank You!

Thank you for your patience and for helping us improve the site. While we can’t always respond to each ticket individually, we review and act on all of them as promptly as possible. Most new features are a direct result of user feedback and suggestions.

We apologize for any frustration or inconvenience this issue may have caused.